FAQ

  • Q: How do you make our business long-term and good relationship?

    A:

    1. We keep good quality and competitive price to ensure our customers benefit ;
    2. We respect every customer as our friend and we sincerely do business and make friends with them,
    no matter where they come from.

  • Q: Do you test all your goods before delivery?

    A:

    We have multiple inspection procedures, and we will perform another inspection before the goods are out of the warehouse. Guarantee to minimize product failure rate

  • Q: How to deal with the faulty?

    A:

    Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.

    A piti, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.

  • Q: Do you have any MOQ limit for order?

    A:

    Low MOQ, 1pc for sample checking is available

  • Q: How do you ship the goods and how long does it take to arrive?

    A:

    We usually choose to ship by sea. The time limit is usually 15-25 te mau mahana, but you can also choose air transport, express delivery and other methods. Please contact us for details.

  • Q: Eaha te parau no te taime arata'i?

    A:

    Te tahi hi'oraa o te mau hinaaro 3-5 te mau mahana, taime rahi e hinaarohia no te faatupuraa 1-2 mau hepetoma ia au i te rahi o te poro'iraa.

    Specific circumstances can contact us.

  • Q: E nehenehe anei ta'u e farii i te hoê hi'oraa no te maramarama?

    A:

    E, e farii tatou i te tahi hi'oraa no te tamata e no te hi'opo'a i te huru maitai. E fariihia te mau hoho'a anoi.

  • Q: Can you help me to print our logo or company name on the products or package?

    A:

    Of course yes, OEM&ODM order is warmly welcomed.we have our laser printing machine

  • Q: Nafea ia faanaho i te hoê poroi?

    A:

    A hapono mai na i ta outou tapura hooraa na roto i te imere,Te niuniu e aore râ te piiraa,e e nehenehe atoa ta outou e ani mai ia matou ia tono atu ia outou no ta outou parau faati'a. E mea ti'a ia matou ia ite i te mau haamaramaramaraa i muri nei no ta outou aniraa:
    1)Haamaramaramaraa no ni'a i te mau tauihaa:Rahiraa,Specification(huru,Te Mau Mana'o no te Haapiiraa e no te Ath)
    2)E titauhia te taime faaiteiteraa
    3)Haamaramaramaraa no ni'a i te haponoraa:I'oa o te taiete,Vahi nohoraa,Numera niuniu,Destination seaport/airport
    4)Forwarder’s contact details if there is near guangzhou

  • Q: Do the products have any certificate?

    A:

    E, our products have CE and ROHS EMC and LVD certification, please contact us if you need other certifications.

  • Q: Nafea ia noaa mai te hoo apî roa ' ' e?

    A:

    Mai te mea e hinaaro outou i te hoo hopea, A hapono mai na i te rata uira e aore râ a niuniu mai ia matou e te i'oa o te tauihaa e aore râ aita. e ta outou e hinaaro ia vetahi ê ra, e anaanatae ïa outou i te, e aore râ, a hapono mai i ta outou uiraa i te hopea o te api.

  • Q: Are you a factory or trading company?

    A:

    We are manufacturer with export qualification, provide competitive factory price.

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